Due to insurance guidelines, you must ride in your own vehicle as passengers are not permitted to ride in the chase vehicle.
Yes we do. Booking in advance is the best way to ensure you don’t have to wait for your safe ride home when you’re ready to go. Please see our cancellation policy under services for further information.
Our company line is open 24/7. Our main hours of operation are 6pm-4am seven days a week. Service requested outside our main hours are based on driver availability and may have longer wait times due to the vast areas we service.
We recommend giving us 1 hours notice as we service a large region but typically we can accommodate 30-45 minutes notice. Last minute bookings are first come first serve, reservations taking precedence.
Please see our rates page for a breakdown on how our rates are calculated.
No. Due to insurance liabilities the only service we can provide is driving your vehicle.
Yes we do; however, you must have a brand-new mouthpiece in a sealed package for our driver to use.
Tipping is not mandatory; however, it is encouraged as our drivers are providing a service across the lower mainland and any extra compensation helps with the cost of gas. It is important to remember this service would not be possible without our team drivers.
Yes. We have several options that we can suggest for you. Please reach out to us and our sales manager will be able to assist you.
Yes, however, we will require a deposit.
Westcan Designated Driver reserves the right to refuse service to customers that are abusive to our drivers and dispatch. Our driver safety is very important to us, and we will not put our drivers in unsafe situations.
No. All our drivers are hired on as independent contractors. All our drivers pass a criminal record check and have clean driving records.
Yes. If you want to drop friends or family off along the way that’s not a problem. When booking our service please let our dispatcher know ahead of time if possible. If you need to stop off at any stores or restaurants we can do that too. Please see our rates in regard to wait time fees and in transit fees.
No. Due to insurance liabilities passengers can only go in the customers vehicle.
Reliable designated drivers providing safe rides home, carefully screened for your peace of mind.
604 889 9233
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